POSITION SUMMARY: Answers the phone and distributes calls appropriately, greets visitors, files, and mails literature packets.

SPECIFIC DUTIES:

• Efficiently and pleasantly receives incoming calls and directs each call to the appropriate employee and/or department
• Greets and directs customers/visitors who enter the reception area
• Checks voice mail each morning and as needed throughout the day; forwards messages to appropriate team members
• Prepares literature to be mailed to leads from daily requests, shows and advertising, including preparing labels, gathering and stuffing literature
• Provides administrative support for multiple departments
• Coordinates projects with other departments to ensure timelines are met
• Accurately files paid and unpaid invoices in customer files
• Sorts, date stamps and distributes incoming mail
• Runs postage for outgoing mail; prepares and mails bulk mail projects
• Efficiently types letters, labels, envelopes and miscellaneous items
• Reviews, date stamps and distributes incoming faxes

EQUIPMENT: Phone system, computer, fax, copier, postage meter

KNOWLEDGE / SKILLS:

• Proficient with MS Office, Word and Excel
• Familiar with CRM software and demonstrated ability to learn CORrelation, and accounts receivable and sales analysis modules of APlus (Infor)
• Demonstrated customer service oriented experience
• Precise and efficient filing techniques; able to follow set process
• Ability to operate and maintain various office equipment including the copier, postage scale and meter

QUALIFICATIONS:

• Ability to effectively interact with all levels of company teams and external customers, while maintaining a high level of professionalism and customer service
• Ability to establish and maintain effective work relationship with team members
• Ability to handle multiple tasks and meet established deadlines
• Ability to maintain confidentiality
• Ability to organize and prioritize tasks
• Customer and team oriented
• Demonstrates effective written, oral and telephone communication skills
• Detail oriented
• Handles difficult situations with diplomacy
• Keyboarding average 35-40 wpm accurately

EDUCATION: High school diploma or equivalent and one year general office experience

POSITION SUMMARY: Organizes, plans, coordinates, and administrates the company’s trade show program. Works closely with the sales and marketing teams to plan and execute successful sales, corporate positioning, presentation of products, and consistent branding at multiple trade shows in all channels.

SPECIFIC DUTIES:

Essential

• Properly executes trade show commitments and contracts for exhibit space with varied show promoters
• Conducts pre-show meeting to plan the design and content of each exhibit with the appropriate show sales team
• Communicates and coordinates production and proofing of show graphics
• Plans and requisitions booth accessories, (e.g. carpeting, tables, electrical, drayage, etc.) from exhibitor services
• Plans sales promotions and specials with lead salesperson. Integrates new product introductions at tradeshows
• Evaluates promotional opportunities, advertising and media opportunities with marketing and advertising department
• Requisitions trade show graphics/signage from advertising department and literature from the communication center
• Coordinates all exhibit-related items needed for each show (e.g. accessories, graphics, literature, media kits and props)
• Coordinates freight shipment of show crates with traffic manager
• Creates and processes pre-show emails to previous show attendees and targeted lists
• Processes trade show leads in CORrelation (CRM software), distribute to sales, creates and sends post-show emails
• Unpacks returned exhibits upon return
• Inventories and restocks all returned product
• Surveys booth personnel to evaluate show and obtain feedback/recommendations and tabulate results
• Evaluate potential future trade show opportunities by analyzing attendee’s profiles, locality, market exposure, costs, sales potential, etc. and make recommendations
• Maintains corporate membership with industry associations
• Maintains all databases, files, and associated paperwork related to the MMI trade show program
• Tracks all related tradeshow expenses

Marginal

• Gathers show lead results and correlate with at-show and post show sales to report lead conversions and determine ROI
• Some travel to shows to assist in staffing the booth may be periodically required
• Assists with pre-show publicity and promotions
• Assists with post-show follow up
• Utilizes CORrelation for marketing campaigns, processing and tracking sales and pr leads
• Assist with Web sales customer service
• Other duties as assigned

EQUIPMENT: Personal Computer

KNOWLEDGE / SKILLS:

• Proficient in Microsoft Word, Excel, Outlook, Mindjet (project management software), CORrelation software
• Excellent organizational and project management skills with the ability to effectively coordinate the work of others and manage multiple projects
• Must be able to lift 30 lbs using proper lifting techniques (for loading and unloading tradeshow crates)

QUALIFICATIONS:

• Ability to effectively interact with all levels of company teams
• Ability to effectively and professionally interact with all levels of external customers and vendors
• Ability to organize and prioritize tasks and meet deadlines
• Demonstrates effective written, verbal and telephone communication skills
• Handles difficult situations with diplomacy
• Previous graphic design/marketing project coordination experience desirable

EDUCATION: Minimum two years post-high school education in business or marketing, and three years experience in trade show or marketing project coordination or suitable combination.

Master Magnetics, Inc. is looking for responsible, dedicated people who are interested in working in a friendly environment. We offer great hours (no evenings or weekends), competitive wages and benefits.

Minimum requirements for all positions - high school diploma or GED, at least 18 years of age, and able to meet lifting requirements (if applicable). E/O/E

If you would like to download and print an application for employment, please click here. Fill it out completely, then mail, fax, e-mail or bring in person to our facility in Castle Rock, Colorado.

You may apply in person for these positions between 8:00 a.m. and 4:30 p.m. Mon. - Fri. at:

Master Magnetics, Inc.
747 S. Gilbert St.
Castle Rock, CO 80104

Postal:
Human Resources
747 S. Gilbert St.
Castle Rock, CO 80104

Fax (Human Resources only):
303.660.6283

E-mail (Human Resources only):
people@magnetsource.com
Fax number and e-mail for company information and general inquiries can be found by clicking here.

Seven Paid Holidays – In accordance with holiday policy.

After 30 Days of Employment:
Health Insurance – Anthem Blue Cross Blue Shield. Choice of three HMO plans or one high-deductible plan with a Health Savings Account. Master Magnetics, Inc. (MMI) contributes to team member's premium (amount depends on medical plan); dependent coverage available at group rate.

Vision Insurance – Anthem Blue Cross Blue Shield. Team member pays premium.

Dental Insurance – Aetna US Healthcare - Dual Option - DMO or PPO. Team member pays premium.

Life Insurance – Anthem Blue Cross Blue Shield, $20,000 term life / accidental death and dismemberment policy. Master Magnetics, Inc. pays premium.

Voluntary Life Insurance – Prudential - Additional life insurance may be purchased for team member, spouse, and children. Team member pays premium based on amount of coverage and age.

Prepaid Legal Service and Identity Theft Protection

After 60 Days of Employment:
Eight Hours of Paid Personal Time (PPT) in accordance with PPT policy.

During First Year of Employment, 8 Hours of PPT are credited to team member after each 60 days of employment to a maximum of 40 hours.

After Six Months of Employment:
Tuition Reimbursement – $2,000 annual tuition cap for approved classes.

Health Maintenance Bonus – Partial reimbursement for a single membership at the Castle Rock Recreation Center.

After One Year of Employment:
401-K

Pension Profit Sharing Program

Vacation (one week)

40 Hours of PPT (each year)

After Two Years of Employment:
Vacation (two weeks)

After Six Years of Employment:
Vacation (three weeks)

After Twenty-Five Years of Employment:
Vacation (four weeks)