Consumer Team Key Account Representative

POSITION SUMMARY: Maintains and increases sales by developing and maintaining business relations with key customers and prospects.

SPECIFIC DUTIES: Essential

CUSTOMER CONTACT / RELATIONS

• Increase sales through incoming and outgoing customer calls, proposals, customer visits and e-mails.
• Support affiliated outside representatives by answering questions and providing product information and developing new product introduction strategies.
• Develop partnership relationships with key accounts and targeted prospects by contacting account buyers, decision makers on a regular basis.
• Maintain business relations by visiting key customers, gathering information on future plans/requirements, present new product ideas, introduce magnetic solutions, etc.
• Work with accounts receivable and credit and collections to ensure timely payment while continuing to meet the needs of the customer.

MARKET DEVELOPMENT

• Develop new ideas to help support and pull products into retailers of items in CO-OP warehouses by working with buyers, out side reps, and sales manager.
• Plan, organize and attend customer trade shows to promote Master Magnetics as the source for magnets where customers receive unparalleled service, along with fresh packaging and innovative ideas to create repeat sales of magnets and magnetic products.
• Prepare product and company presentations tailored for customer/prospect visits and trade shows.
• Meet with CO-OP customers to promote MMI and CO-OP partnership and MMI as Magnet Source.

PRODUCT DEVELOPMENT

• Support marketing efforts by giving feedback on product literature and advertising, new products, MSRP, and special or new products related to CO-OP/Home Improvement Market.
• Keep appropriate departments informed about new market trends, upcoming promotions, new product ideas, new trade shows, customer plans, competition activity, etc.
• Develop effective tradeshow presentation in conjunction with the marketing department by designing booth layout, creating new sales flyers and update existing literature.

MARKETING / RESEARCH

• Keep informed of marketing trends by conducting market research and analysis.
• Keep informed of competitor trends by analyzing promotions, trade show presentations, pricing and advertising.
• Maintain and grow current customer business by developing marketing plans, implementing creative show promotions, packaging, promotions, etc.

MISCELLANEOUS

• Assist with the development of new customer/services sales team members through training.
• Coordinate and schedule shipments Keep appropriate departments informed about product changes and customer requirements.
• Keep appropriate departments informed about product changes and customer requirements.
• Travel to customer/national markets/show and customer events.
• Approximately 30% travel.

EQUIPMENT: Personal Computer

KNOWLEDGE / SKILLS:

• Sales experience
• Product knowledge
• Knowledge of internal company procedures and policies pertaining to lead times, shipping methods, credit and paper flow.
• Knowledge of normal business practices, procedures and pricing strategies (MSRP, Retailer pricing, CO-OP pricing, wholesale pricing, and international pricing, etc).
• Familiar with Microsoft Word, Excel, Microsoft outlook (e-mail), and Accounts Receivable, Bill of Material, Inventory Accounting, Order Entry and Sales Analysis modules of APlus (Infor).

QUALIFICATIONS:

• Ability to assimilate information and make decisions based on research
• Ability to effectively interact with all levels of company team
• Ability to effectively interact with external customers
• Ability to establish and maintain effective work relationship with team members
• Ability to handle multiple tasks
• Ability to maintain confidentiality
• Ability to organize tasks
• Ability to prepare reports and other documents in a neat and legible manner
• Customer and team oriented
• Demonstrates effective negotiation skills
• Demonstrates effective oral, telephone and written communication skills
• Detail oriented
• Handles difficult situations with diplomacy
• Keyboarding average 30 wpm accurately

EDUCATION: Four-year degree in business administration or marketing and two years of sales experience suitable combination of both.

Please mail, e-mail or fax resume with cover letter and salary history (see above left for contact information). Resumes without salary history will not be considered.