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Amazon Account Manager

Castle Rock, CO

REPORTS TO: E-Commerce Manager
DEPARTMENT: E-Commerce

SPECIFIC DUTIES:
Essential

  • Optimize and grow our Amazon marketplace offerings (Seller Central FBM) by creating and maximizing listings and advertising campaigns to increase glance views, conversions, product rankings and buyer experience.
  • Follow systematic best practices for monitoring our performance. Pull and scrub reports from Amazon marketplace, translate findings into insights and actionable growth tactics.
  • Coordinate inventory planning and shipping with supply chain, production and shipping. Provide hands on assistance to production and shipping as necessary.
  • Communicate effectively and with diplomacy with internal department resources, cultivate cooperative and amicable relationships with team members at all levels of the company
  • Develop annual sales goals and forecasts backed by action plans to meet aggressive growth targets
  • Work with outside Amazon consultant and E-commerce manager as necessary for daily operations, troubleshooting and strategy.
  • Defend our brand by protecting it from imposter product.
  • Cross-train on Amazon Vendor and/or other E-commerce platform(s), serving as back-up to the E-commerce manager, with the potential to manage Amazon Vendor or additional E-commerce platform(s) in the future.

    EQUIPMENT:

    • Personal computer 

    KNOWLEDGE / SKILLS:

    • Experience in e-commerce sales, marketing or both
    • Strong knowledge of Microsoft Excel, including .csv & .txt files, filtering, conditional formatting, pivot tables, and VLOOKUP & SUMIF functions.
    • Experience copywriting Amazon listings, managing Amazon-sponsored ads, and working with Amazon Vendor Central and/or Amazon Seller Central

    QUALIFICATIONS:

    • Demonstrate initiative, resourcefulness, self-motivation, and a high level of accountability
    • Ability to assimilate information and make decisions based on research
    • Ability to effectively interact with all levels of company team
    • Ability to effectively interact with external customers
    • Ability to establish and maintain effective work relationship with team members
    • Ability to meet deadlines, multitask, and follow instructions.
    • Ability to prepare and present reports and other documents in an effective manner
    • Customer and team oriented
    • Demonstrate effective written, oral and telephone communication skills
    • Handle difficult situations with diplomacy
    • Possess strong communication and leadership skills

    EDUCATION:

    • Bachelor’s degree in a technical field and/or Marketing is required, plus five years’ related business experience or suitable combination of both
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