IMPORTANT INFORMATION FOR TEAM MEMBERS
PLEASE REFER TO THIS WEB PAGE FREQUENTLY FOR IMPORTANT NOTIFICATIONS FROM MANAGEMENT
5.6.2020 - Covid-19 Update for Master Magnetics Team Members
E-mail from Jennifer Brown
To Production and Warehouse Teams:
Wow! It’s May already! And another pay period has been completed. Everyone is doing a good job wearing masks, disinfecting frequently, and keeping their 6 foot distance. Remember to keep your distance at lunch time too. We will continue the Appreciation Bonus for production and warehouse workers for both pay periods in May. Keep up the good work!
To Office Teams:
We are not looking to bring the office teams back to HQ yet. You all are still safer at home. Keep in close contact with your team and your coach. I know it has not been easy to transition to working from home. In fact, I never imagined that we would ever have to work like this. But we all found a way to learn how to do it and succeed. Our managers are learning how to work with remote teams. Everyone is learning how to use the Teams software for video meetings, Chat, and sharing screens and files. Most of you are using your own computers at home and your personal internet access. That is what really allowed us to be able to deploy this quickly and cost effectively. That being said, and in appreciation of how well we have been adjusting to the new ‘normal’, you will find an Appreciation Bonus in your paychecks for both pay periods in May as well. Kudos to you all.
The timing of these bonuses coincides with the receipt of the funding from the Payroll Protection Program Loan (PPPL) that we received from the federal government and is being shared with team members. Unfortunately, if you qualified for, and used FFCRA paid time off during the pay period, then we cannot also extend the bonus during that pay period.
Thank you all for your patience, perseverance, loyalty, and hard work.
Stay healthy. Stay safe. Stay Magnet Strong!
4/24/2020 - Stay-at-Home Order and Office Update
Email from Debbie Markham
We hope that you and your families continue to be safe and healthy!
Although the State of Colorado is transitioning to a Safer-at-Home model effective April 27th, Tri-County Health department has extended the stay-at-home order through May 8th. Production and Warehouse team members are welcome to come back before that if they wish, but must schedule it with their coach. We would ask for those team members working remotely to continue to do so. There is no rush to bring all remote workers back to the office until the Safer-at-Home transition model comes to a close. We will be monitoring the progression of the government models as well as our workload in determining when to bring teleworkers back to the office. Stay in close contact with your coach regarding work load and technical issues.
For anyone returning to the office for the first time since working remotely, please be advised that you should enter the building through the main front doors upstairs and check in with Ruth at the reception desk for a temperature check and to receive a mask before entering your work area. A mask must be worn at all time while inside the building for the continued safety of all our team members.
Human Resources Manager
4.21.2020 - MMI Team Member update COVID-19
Email from Jennifer Brown
Dear MMI Team Members,
Just checking in with everyone to see how you are doing and to let you know the latest happenings at HQ. Since late March we have taken several steps to mitigate the spread of the Covid-19 throughout our entire team. A large portion of our administration, marketing and sales teams are working from home. This has reduced the number of personnel contacts within our facilities and helps to protect those continuing to produce and ship our products. On site in Castle Rock, Elbert, and Ohio we have implemented the use of face masks, social distancing, frequent hand washing, regular sanitization of high traffic surfaces, and just added a body temperature check upon arrival to the worksite.
We started receiving shipping containers again from our vendors in China after their long Chinese New Year and extended Coronavirus shut down. We received 4 shipments since April 9th and will receive a few more per week through the month of May. This is allowing us to ship our back log of items that have been on back order. Production teams still have many work orders to catch up on and to build to our forward forecasts. Our sales bookings are about 25% what they normally are, however, we do have some key accounts that are opening their demand back up to us. Overall, we are fairing better than many businesses in this crisis. I am thankful that we are part of the Essential business supply chains of the many industries that we are in. Magnets are so relevant, and they never go out of fashion.:)
Our federal government has enacted several new laws amidst this pandemic state of emergency. Our administrative team is working hard to make sure we are compliant with any new regulations and seeking government loan assistance where appropriate. One such law that we have informed you about is the Families First Coronavirus Response Act (FFCRA). If you think you qualify for any of the scenarios under the FFCRA, please discuss it with HR. They have the form to fill out and can tell you what accompanying documents will be necessary in order to qualify.
Remember that if you are sick, please stay home, contact your coach, and then contact HR (411) to report if it is COVID related or not.
Another helpful federal program under the Coronavirus Aid, Relief and Economic Security Act (CARES) has allowed us to make amendments to our 401k plan, which you will hear about soon. It will allow those affected by COVID-19 emergency access to their 401k account funds. The third federal program that we researched is the Payroll Protection Program Loan (PPPL). This loan is designed to assist employers with the cash funds to keep workers employed. We took immediate steps to apply for this loan a few weeks ago. It took us several hours to put together all the documentation for submittal, and hoped there was nothing we missed that would jeopardize our eligibility or cause delay. When we didn’t hear anything back from the bank, but started hearing on the news that all the funding for this program had been used up, we got pretty concerned. Finally after a few nerve-wracking weeks, the loan came through. Hooray for us!
Some of you have been asking what our “Return to the office” plan will be. We will make that announcement on or before May 1, once we have more guidance and dates from our state and local governments. The federal government has given a framework for a 3 Phased approach to lifting the stay-at-home orders. Until then, keep up the good work. Stay safe. Be Healthy.
4.3.2020 - COVID Safety Plan - REVIEW
Email from Debbie Markham
**Coaches…please share with team members without access to company email.
I wanted to share with you some additional measures we have implemented to continue to protect everyone’s health during this time.
The following areas of responsibility for disinfecting are in place:
- Ruth will wipe down the lobby door handles as well as reception area, exit bar on Door A, and the upstairs time clock
- Dawn will wipe down the door handles on all HR/Accounting hallway doors and ladies’ restroom doors near the upstairs kitchen
- Everyone will wipe down their own office/work areas
- Lance will wipe down Exit Door C and the “coffee bar” area by Sales
- Monica will wipe down handrails leading downstairs, the upstairs kitchen and the ladies’ restroom across from Accounting
- Al will wipe down the downstairs employee entrance Door Q, timeclock, Door P next to overhead doors, breeze way, double door entry and production entry doors, vending machine buttons, water fountains, breakroom downstairs, and light switches around those areas
- Tony created cleaning assignments for the warehouse and communicated those to his team
- The conference rooms have been closed
- We will clean high use areas (restrooms and breakrooms) every two hours and less populated office areas at least twice daily
- Restroom disinfecting will include door handles, fixtures, stall doors, and toilet handles
Al is also responsible for:
- Mixing the disinfecting solution
- Transferring to spray bottles
- Training team members how to use properly
- Advising on proper PPE
We distributed surgical-type masks to all team members staying in the building. Office personnel must wear mask when outside of their office. Production and Warehouse team members must wear a mask at all times inside the building.
Two infrared non-contact thermometers have been ordered and are scheduled to arrive by 4/8/20.
On 4/9/20, we will restrict access to one door downstairs (Door Q) for Production and Warehouse team members entering the building in the morning. Tony and Al will wear masks as they take the temperature of the arriving employees. Anyone with a body temperature of 100 degrees or more will not be allowed to enter the building. Alex will take the temperature of the few office people who enter through the front door.
If a team member needs supplies, they should request needed items from their coach. If the coach, does not have the supplies to replenish, they should contact HR.
Human Resources Manager
4/2/2020 - COVID-19 update for MMI Team Members
Email from Jennifer Brown
Hello MMI Team,
We are taking additional steps today to enhance our cleaning, PPE, and social distancing protocols in the office and production/warehouse areas. The CDC has been saying for months that masks are not helpful and that people should leave them for the healthcare workers. If they are effective for doctors, then they are effective for patients as well. The people of China and Japan have been using masks effectively for years. We have recently received a supply of masks from our friends and vendors in China and USA. Studies have shown that the virus can remain airborne for longer than just a few seconds after a sneeze and even from the breath of a conversation.
Up until recently we followed our governments guidelines and had not made masks a priority. Now our government is even changing their stance. We have a mask supply and we will use them at MMI to protect our people. The Safety Team met today to create a plan and new guideline for us to follow while we are in the building. Not only will this include wearing masks, but it will include additional disinfecting of bathrooms, breakrooms and personal work areas, to name a few.
We continue to scour the internet and local stores foraging for cleaning wipes, gloves, germ gel, and other supplies. As you know, they are a scarce resource. If you happen to come across disinfecting wipes when you are at the store and if you don’t need them for yourself, please purchase them, and I will reimburse you.
We have closed off all of our upstairs meeting rooms and are limiting face to face interactions by use of video chat and phones.
I appreciate what you all are doing to help keep MMI afloat during this difficult time. MMI wants to keep you employed for as long as we are able. But first and foremost is the health of you and your family. If you are sick, please stay home. And like I said before, if you don’t feel comfortable being here then please speak with your coach about taking Vacation, PPT, or unpaid time off. You might also look into qualifying for paid time off under the rules of the recently enacted FFCRA .
Look for the new safety guideline to come out no later than tomorrow.
3/27/2020 - Family FIrst Coronavirus Respond Act (FFCRA)
Email from Debbie Markham
The Families First Coronavirus Response Act (FFCRA) poster which outlines the employee rights under the act is attached for your information.
Because we are an essential employer, at this time, MMI is not subject to qualifying reason #1 regarding a quarantine or isolation order.
If you are advised by a healthcare provider to self-quarantine or have COVID-19 symptoms and are seeking a medical diagnosis, please notify HR immediately (303-688-3966 ext 411) or email firstname.lastname@example.org.
Thank you for your continued efforts to keep our essential business customers happy and you and your families healthy.
3/25/2020 - Tri-County Health issues "Stay at Home" Order for Douglas County- which includes Castle Rock
Email from Jennifer Brown
Dear MMI Team Members,
Tri-County Health has issued a Stay – at – Home order for Adams, Arapahoe, and Douglas County for employees of non-essential businesses effective March 26 at 8:00 a.m. until April 17 at 11:59 p.m. The order can be read at the link below.
Master Magnetics is not subject to this order because it is classified by Homeland Security as an “Essential Business”. As a team member of Master Magnetics you are part of a very essential business of national importance. We are essential to the supply chains of multiple key industries across the USA and abroad that serve the DOD, Hardware Stores, Automotive, Health, and Food processing, to name a few. We will continue business under the COVID19 safety protocol that we have been using for the past several weeks now. In addition, since I spoke to you all on Monday, we have effectively separated our in-person workforce to function at or beyond that 6 feet distancing and continue to clean areas and work surfaces. Again, if your personal choice is to not come in to work, please notify your coach and HR each day. You may use your Vacation, PPT, or unpaid time off and it will not count against your “Unscheduled” time.
Those who continue to drive to work should NOT need a Travel Authorization Letter to get to and from work. However, if you do get questioned, please show the authorities this email or simply tell them you are employed at an essential business. We will post this on the magnetsource.com/411 team member part of our website for easy access as well. If there are further questions, please have authorities contact our HR department for employment verification at 303-688-3966 ext 103.
Thank you for your continued work efforts to keep our essential business customers happy and you and your families healthy.
3/23/2020- Colorado executive order regarding reductio in "in-person" workforce
Announcement from Jennifer Brown
Colorado team member,
Yesterday the Governor of Colorado, Jared Polis issued a “50% reduction of in-person workforce” order for the employees of all non-essential businesses. The state order begins on Tuesday, March 24 at 8am and extends through Friday April 10thth. This rule does not pertain to MMI because we ARE and an essential business in that we supply the hardware stores that are essential to the community. We have also recently sold magnets to a company who is trying to make ventilators, and we supply magnets to many different industries that are essential businesses. The company plans to continue to keep working to serve our customer the best we can and to keep our Team Members employed. If there is anyone who is not comfortable continuing to come to work, they may use vacation, PPT, or unpaid time off and stay at home.
Even though we are not subject to this executive order, we will be taking action steps to try to reduce the distance between TM’s while they work. I am asking each department to take a close look at options and solutions.
As long as we have a decent volume of work during this time we will continue to be open. We will evaluate our workload at the end of this week.
We will continue to use the COVID 19 protocol for reporting to work which includes the following:
- If you are sick, stay home (report absence to your coach, contact HR with details ext 411, or email email@example.com)
- If you have been exposed to COVID 19, stay home (let us know)
- If you test positive for the Coronavirus, stay home (let us know immediately)
- If you are in the high health risk category (https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html ), stay home
- Elderly, pregnant, chronic underlying health conditions, heart, or lung disease.
- Keep 6 feet apart from co – workers. No meetings in close quarters (keep distance). Clean often used surfaces regularly.
- Where available, wear PPE.
Thank you for your respect and concern for each other’s health in these trying times.
We will get through this together, even if we are 6 feet apart.
3/20/2020 - LATE START
Due to weather conditions, we will open at 9:00 AM today. Be safe out there!
3/16/2020 - Covid-19 Update from Humana
from Debbie Markham
Humana has announced a series of steps aimed at protecting our members and reducing the spread of the new coronavirus disease, or COVID-19.
According to the U.S. Centers for Disease Control & Prevention (CDC), older adults and people with multiple chronic conditions are at higher risk for more symptomatic disease. Many of Humana’s Medicare Advantage members are living with multiple chronic conditions, which potentially puts them at a greater risk.
The situation involving the outbreak of COVID-19 is rapidly evolving, and we are implementing the following measures effective immediately:
- Testing is fully covered. Testing for COVID-19 will be fully covered with no out-of-pocket costs for patients who meet CDC guidelines at approved laboratory locations. This applies to members of Humana’s Medicare Advantage, Medicaid and commercial employer-sponsored plans. The CDC continues to offer free testing for coronavirus.
- Telemedicine visits for all urgent care needs are fully covered. To help reduce the risk of infection and spread of disease, Humana is encouraging members to use telemedicine (e.g., video chat) as a first line of defense for all urgent care needs. Humana will waive out-of-pocket costs for telemedicine visits for urgent care needs for the next 90 days. This will apply to Humana’s Medicare Advantage, Medicaid and commercial employer-sponsored plans, and is limited to in-network providers delivering live video-conferencing. Humana is working closely with federal agencies to understand the impacts of both telemedicine and the coronavirus test on High Deductible Health Plans and Health Savings Accounts. More information about Doctor on Demand
- Early prescription refills allowed for next 30 days – Humana is allowing early refills on prescription medicines so our members can prepare for extended supply needs—an extra 30- or 90-day supply as appropriate.
- Member support line available. Humana has trained a specialized group of call center associates to help support our members with specific coronavirus questions and concerns, including assistance in accessing their telemedicine benefits. Members can call Humana’s toll-free customer support line, which can be found on the back of their member I.D. card, to be connected to this dedicated team of professionals. *Note: ALL team members may utilize the EAP More information about Member Support
If you suspect that you have been exposed to coronavirus or are experiencing symptoms, please consult with your health care provider to seek testing recommendations and treatment.
Everyone is encouraged to wash their hands frequently and thoroughly, avoid close contact with people who are sick, stay home if you are ill, and cover your mouth and nose when you cough or sneeze. Here is an easy-to-follow illustration of some steps you can take to help keep you safe and healthy.
More information on how to protect yourself is available from the Centers for Disease Control and Prevention. The CDC offers specific advice for people who are at higher risk of serious illness, as well as a guide to steps everyone can take to help keep your home, workplace or school safe.
3/13/2020 - COVID-19 (coronavirus)
from Debbie Markham on behalf of Jennifer Brown
To: All Master Magnetics Team Members
From: Jennifer Brown
Master Magnetics continues to monitor closely the emergence of the "coronavirus disease 2019" (COVID-19). At this time, no one knows how severe this outbreak will be. Given this uncertainty, and the fact that the seasonal influenza (flu) virus is also widespread, we are taking proactive steps to address a number of business concerns. First and foremost, we want to maintain a safe workplace and encourage and/or adopt practices protecting the health of team members, customers, visitors and others.
We ask all team members to cooperate in taking steps to reduce the transmission of communicable diseases in the workplace. Team members are reminded of the following:
- Stay home when you are sick.
- Wash your hands frequently with warm, soapy water for at least 20 seconds.
- Cover your mouth with tissues whenever you sneeze, and discard used tissues in the trash.
- Cough into your shoulder or elbow.
- Keep your hands away from your face.
- Avoid people who are sick with respiratory symptoms.
- Clean frequently touched surfaces.
- Social distancing whenever possible.
It is critical that team members do not report to work while they are experiencing respiratory symptoms such as fever, cough, shortness of breath, sore throat, runny or stuffy nose, body aches, headache, chills and fatigue. Currently, the Centers for Disease Control and Prevention recommends that team members remain at home until at least 24 hours after they are free of fever (100 degrees F).
Many times, with the best of intentions, team members report to work even though they feel ill. We provide paid personal time and other benefits to compensate team members who are unable to work due to illness. If a team member has exhausted all paid personal time and/or vacation, unpaid time missed for flu or viral illness will not count against unscheduled time during the COVID-19 outbreak.
Team members who report to work ill will be sent home in accordance with these health guidelines.
The TMRC event catered by Red Robin will be postponed and rescheduled at a later date. We will also not be scheduling any potlucks until further notice.
All tradeshow participation has been cancelled and work travel will be suspended for the next 30 days.
We are encouraging the use of telephone and video conferencing instead of face-to-face meetings as much as possible during this outbreak. Visitors will be allowed in business-critical situations only. No Will Call or walk-in customers will be allowed, nor will vendor visits be scheduled.
Master Magnetics is working to procure alcohol-based hand sanitizers to provide throughout the workplace and in common areas, as well as cleaning sprays and wipes to clean and disinfect frequently touched objects and surfaces.
We are working to ensure the continuity of business operations in the event the situation worsens. We will provide additional information as needed.
Please review the attached documents regarding exposure to COVID-19 and testing: