***CUSTOMER SERVICE - 866.867.0941***

Import Compliance Specialist

Castle Rock, CO

REPORTS TO: Supply Chain Manager
DEPARTMENT: Supply Chain


  • Be familiar with and apply regulations for importing into the US and remain current with changes to the regulations
  • Ensure full compliance with CBP and OGA/PGA agency requirements
  • Maintain Import Compliance procedures and create process/procedure improvements when identified
  • Receive, review, and process import documentation from overseas agents, customers, and brokers
  • Determine, maintain, and communicate HTSUS tariff classifications of products to internal and external customers as needed and maintain MMI’s HTSUS database
  • Coordinate and facilitate with contractors, shippers, clients, and carriers
  • Troubleshoot and resolve regulation issues
  • Build and maintain relationships with customers, vendors, federal agencies, shippers, and freight brokers
  • Work with TRG for customs bonds
  • Negotiate freight forwarder contracts
  • Audit/review import entry filings by shipment
  • Create USMCA (NAFTA) certificates for customers upon request
  • Follow up on bookings received from overseas agents
  • Advise manager of vendor or transactional issues/irregularities
  • Other duties as assigned

EQUIPMENT: Computer, Scanner


• Experience and in-depth knowledge of import regulations, CBP and OGA/PGA agency requirements
• 2 to 4 years in import and Customs compliance roles 
• 3 to 5 years of freight forwarding experience
• Strong understanding of US Customs regulations and OGA/PGA required
• Strong knowledge and application of HTS, HS classification required
• Ability to read and understand government legislation
• Experience working with U.S. Customs
• Experience using ACE database
• Experience writing/filing cross rulings requests
• Proficient in Microsoft Office applications (advanced in Excel)
• Adept at research and analysis
• Experience working with third-party product testing facilities preferred


• Ability to assimilate information and make decisions based on research
• Ability to effectively interact with external customers
• Ability to establish and maintain effective work relationship with team members • Ability to efficiently handle multiple tasks, detail oriented and well organized
• Ability to maintain confidentiality
• Demonstrates effective oral and telephone communication skills
• Ability to write clearly, concisely, and persuasively
• Strong analytical skills required
• Detail oriented and well organized
• Handles difficult situations with diplomacy


• Bachelors’ Degree in a business-related field or equivalent experience and training directly related to the role responsibilities 

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