***CUSTOMER SERVICE - 866.867.0941***

Print Production Associate

Castle Rock, Co, US

REPORTS TO: General Manager
DEPARTMENT: Ads On Magnets

SPECIFIC DUTIES:
Essential

  • Coordinate, monitor and fulfill print production jobs upon artwork approval from art department
  • Maintain and abide by all safety standards while working with equipment
  • The ability to multi-task multiple jobs on multiple machines is paramount
  • Retrieve and execute work orders according to customer needs
  • Inspect equipment and materials to detect and resolve defects and malfunctions
  • Ensure print color and product sizes are accurate to the approved artwork form
  • Perform minor repairs, installations and routine hardware and software maintenance
  • Become expert on printing/decorating equipment used currently included Mimaki JFX200, Mutoh 1624, Flatbed cutter, Demak doming machine
  • Prioritize jobs in order of ship dates to satisfy customer in-hands date
  • Reports material shortages for production orders to Management in order to satisfy customer orders
  • Help production staff with production of orders as needed
  • Help quality control for the fulfillment process by ensuring that all products are verified by artwork and quantity before packing
  • Perform other duties as assigned

Marginal

  • Other duties as assigned

EQUIPMENT:

  • Operate large format printer, cutter, UV printer, domed decal machine, laminator, personal computers and peripherals

KNOWLEDGE / SKILLS:

  • Attention to detail – orders must be accurate
  • Operating knowledge of and experience with Adobe Creative Suite and Microsoft Office Suite (Outlook, Excel, Word)
  • Previous large format printer experience helpful
  • Experience in Ad specialty and promotion industry a plus

QUALIFICATIONS:

  • Ability to manage multiple tasks and priorities with frequent interruption
  • Ability to lift 50 lbs. using proper lifting techniques
  • Ability to see full color spectrum to ensure logo accuracy
  • Demonstrates critical thinking and problem-solving skills
  • Demonstrates effective oral and written communication skills
  • Demonstrates initiative and motivation
  • Detail oriented
  • Handles difficult situations with diplomacy

EDUCATION:

  • High school diploma or GED
  • 1-3 years of related onsite print production and customer service experience, including large and small format print
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